[01] I couldn't find any serials for program XY. Please help me!
If you couldn't find those serials in Serials World, then don't contact us. We don't have them either!

[02] How do I contact you?
Please use the contact form, our IRC channel or the board.

[03] How often do you release updates for Serials World?
Those updates are being released once or twice per month. For more information visit our homepage regularly or join us on twitter.

[04] Does Serials World contain any viruses, malware etc.?
No! Serials World doesn't and isn't going to contain any of these.

[05] Why does my anti-virus program detect Serials World as virus?
That's because of the packing program that is used for Serials World. The signature of this program is falsely detected as virus by some anti-virus programs.

[06] How can I support your project?
Just spread Serials World and do some advertising.

[07] I've found some serial that isn't contained in Serials World.
Please visit our contact page. You can use our contact form (english or german language only) or the direct link under those form.

[08] When I try to update Serials World, I get the message "ERROR! Can't connect to update server!". What's wrong?
Please check that your firewall doesn't block Serials World. Another way is to disable the firewall while updating Serials World.
If you still get this message, you should contact us. Please write us what version you're using and all other information that you think would be helpful. We try to answer your question as fast as possible.

[09] I've found a bug in Serials World!
Please contact us via the contact form and send us as much information as you can.